Q: Are you trading company or manufacturer?A: We are manufacturer, and also provide the business solution to all the friends.
Q: Do you have quality certificate?
A: Yes we have CE and other certificate for the products.
Q: Can you help us to buy other goods?
A: Sure of that, it is our honor to work for you, and control the goods quality.
Q: What's the delivery time?
A: For standard machine, around 10-15 days, however, based on order.
Q: What's payment terms, trade terms you accept?
A: Usually we appreciate T/T 50% deposit, then 50% balance is paid before shipment, weusualy offer EXW/FOB SHANGHAI price, but we also accept other way likeL/C,western union, and do CFR&ClF etc.
Q: Does it easy to operate and what can l do if it doesn't work?
A: First, our machine is stable and easy to operate by one man, what you do is just learnsome basic thing like load the raw material, set some parameters, start the machine. Andwe will send you manual and video, we suggest you to come to visit our factory to learnmore thing by yourself, and if there is something goes wrong, you can call us by video.and email us. And we will give solution with in 24 hrs. Our engineer also can be distributedto overseas as you required.
Q: lf the machine's parts broken, where can l get?
A: We will give you the spare parts witch is vulerable, and some critical parts like motorour quality is good, in case it broken within one year, we will send you for free.