Q1: Can this printer print large word? A1: Maximum font height 12.7mm
Q2: What is the printing distance between the printer's print head and material?
A2: Better between 2 and 5 mm.
Q3: How long does it take for the ink to dry?
A3: About 3-5 seconds.
Q4: What is the resolution of the inkjet printer?
A4: 300DPI / 400DPI / 600DPI Adjustable.
Q5: Can I choose different font styles for printing?
A5: Yes. The inkjet printer is equipped with some built-in fonts, and also supports uploading other fonts for use.
Q6: Can the inkjet printer work with various types of labels and substrates?
A6: This inkjet printer is suitable for printing Text, Date, Image, QR codes, Barcodes, Var Barcode,Time, Form Files, Tabel, Counter, Logo, Paragraph on the surface of boards, carton, stone, pipe, cable, metal, glass, plastic, etc.
Q7: How often do I need to replace ink cartridges?
A7: According to the test of our engineering department, one fast dry eco-solvent ink cartridge can print 300,000 small characters
Q8: What kind of after-sales support or technical assistance is available?
A8: We provide video tutorials that guide customers through the installation, operation, and maintenance processes.
Q9: How to get a sample?
A9: Sample order is acceptable. Please contact us and make sure what sample do you need.
Q10: What’s your payment method?
A10: Trade Assurance, T/T, L/C, D/P D/A, Money Gram, Credit Card, PayPal, Western Union etc. It depends on the country difference.
Q11: Are you a factory?
A11: Yes,so our price are most competitive. We are in Shenzhen,China. Welcome to our factory.
Q12: Do you have CE?
A12: Yes, We have.
Q13: How about Warranty?
A13:12 months warranty for our machines. During warranty period, we will send free parts for replacement (circuit boards) while broken parts should be sent back.