1: How do you calculate the freight? A: Our shipping charges depend on the size of the order and the destination. For small orders, the system automatically calculates shipping costs at checkout. For bulk orders, please contact us. We will choose the best transportation method for you to save transportation costs.
Question 2: Is the product exactly the same as the picture? A: The photos are taken based on the real product, but the colors of the photos may be slightly different from the real product due to the way the monitor is displayed. These shall be deemed to have been accepted when an order is placed.
Question 3: What is your delivery time? A: The delivery time for ready shipment is within 7 days, for custom orders, we will ship in around 20-30 days.
Question 4: How do I place an order? A: For ready-made items, you can order them directly on our website. For large custom orders, please send your detailed requirements by email or via our online contact form and our sales team will provide personalised service.
Question 5:How about the quality of your goods? A: All our products have a quality guarantee. We will inspect the goods carefully before sending them to the customer. If you have any suggestions about our products, please feel free to contact us.
Question 6: What about the sample policy? A: If we have enough stock, we can provide free samples. Sample delivery time: You can arrange 1 ~ 2 days after your confirmation.
Question 7:After-sales service A: Customer satisfaction is very important to us! If you have any questions or queries, please let us know promptly and we will do our best to solve the problem and give you a satisfactory answer.
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