Q: Are you a factory?
A: Yes, sure! We are a professional jewelry factory with more than 20 years experience in Yiwu, China. We welcome you to visit us when you come to China.
Q: What’s the service you could offer?
A: OEM/ODM Service, Ready to ship service and Private customized services for all kind of the jewelry.
Q: Can I place a sample order?
A: Yes, we welcome sample order to test and check quality. Usually we can offer the free sample,but quantity is 1-3 pieces, and you only pay for shipping cost. if you need more sample, you need to pay the sample charge, but the charge will be refunded as we get your order. Please contact our sales for a stock list.
Q: Are the quality of your product guaranteed?
A: We have QC to control the quality one by one, If there is any defective, we will take care before shipment. If you receive any defective because of the shipping , we will solve the problem with you together, we will be always here for you.
Q:When will I receive items after payment confirmed?
A: (1)Normally, within 1-3 days will be arranged delivery if we have enough stock.
(2)It needs 1-4 weeks to arrange delivery if we need to produce them, depending on the order quantity & styles.
Q:Do you have any MOQ for custom order?
A: Yes, we do have a MOQ for custom designs. It depends on the specific designs. So please contact us for more details.
Q: How to place an order?
A:(1)Our design: choose a design from our website-get a quotation-get a proforma invoice-delivery
(1)Your design: send the design to us for inspection---get quotation---CAD drawing---get sample confirmation---proforma invoice---delivery.
Q: What is the payment term?
A:We accept payment by PayPal, T/T, Money Gram and Western Union. If you encounter any problems during payment, please feel free to leave us a message.