Q1: Are you a manufacturer?
Yes, we have two factories producing 3D printing equipment and processing products. Therefore, we are a one-stop supplier for 3D printing and processing.
Q2: How to obtain a quotation?
A.Please provide 3D CAD solid models in Step, IGS, and X_T formats. Typically, 2D drawings are not sufficient to accurately quote or manufacture parts.
B. Please let us know your requirements for quantity, surface treatment, color, material, and application environment for accurate pricing.
Q3: Will a confidentiality agreement (NDA) be signed?
yes. The company has a comprehensive confidentiality system, and the exported drawings will appear in a garbled state, strictly keeping the customer's drawings confidential. If signing an NDA can give you peace of mind, we will be very cooperative with you in signing the agreement. But whether or not we sign the NDA, we have the right to keep your design confidential.
Q4: How long can I receive the sample?
A.The sample delivery time is within 3 working days.
B.Usually, the mass production time is 3-7 days - depending on the quantity of your order.
Q5: How to enjoy OEM services?
Usually, we will provide you with some technical advice and quotations based on your design drawings or original samples. After obtaining your consent, we will produce for you.
Q6: Can you manufacture mechanical parts based on our samples?
Yes, we can measure based on your sample to make drawings of mechanical parts.
Q7: If I don't go to your company, can I know how my product is progressing?
We will provide a detailed production plan and send weekly reports, including digital photos and videos showing processing progress
Q8: What payment terms do you offer? What are your best payment terms?
We offer different payment terms, including T/T, D/A, A/P, L/C, and O/A.