Q1. Are you a factory?
A: Yes! We are a factory in Ningbo city, and we have a professional team of workers, designers and inspector. We would be apleasure to invite you to visit our factory.
Q2. Can we customize the product?
A: Yes! OEM&ODM.
Q3: What are your main products?
A: Nail Drill machine and UV LED nail lamp.
Q4: Do the products have a certificate?
A: Yes, we can offer the CE/RoHS/MSDS/FCC certificated for you as to your requirements.
Q5: Can we have our logo or company name to be printed on your products' package?
A: Yes, you can.
Q6. What is the Minimum order quantity?
A: No limit, Most items have in stock.
We can print your logo and company name etc in our products by silk screen printing or laser(base on the products you choose)according to your artwork design.
Q7: How can I get the price list of your different items?
A: Please kindly send us your email or you can inquiry on our website, or can chat with TM, Skype, Whatsapp, WeChat, QQ, etc.
Q8: Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q9: What's your usual payment terms for orders?
A: Usually We accept terms of T/T in advance or Paypal. If you would like to send the payment by another method, pls kindly contact us. For Samples Order: 100% payment before shipment. For Bulk Order: 30% deposit and the balance 70% before shipment.
Q10. How long does it take for my order to be shipped?
A: Generally, Within 15 working days after receipt of payment for samples. Within 35-40 working days after receipt of deposit for bulk orders.
Q11.How to Place an order?
A: Please kindly send us your order by email, we will confirm the PI with you .we wish to know the details as follows: your
company' s name, address, phone/fax number, destination, transportation way; Product information: the item number, size, quantity,logo, etc.
Q12: How do you ship the goods?
A: We usually ship by DHL, EMS, FedEx, UPS or TNT etc.