Zchic has been the authorized agent of the Xiaomi brand since 2018. We have warehouses in mainland China, Hong Kong, and Russia to provide you with the most efficient logistics services.
Our earliest business is a service provider integrating product design, development, procurement, and inspection.Currently, we have offices in Xiamen, China and Vietnam.
Home theater is Zchic’s key business. We specialize in TV BOX, projector, IPTV and Satellite receiver. We make our best efforts to provide customers with competitive prices, the most efficient spot services, and professional technical and market guidance. We are committed to providing you with a one-stop purchasing platform that integrates brand products, trendy and hot-sale electronic products, high-quality and affordable home theater products, and ODM/OEM services by a professional team.
Office & Team
Warehouse
Surport Drop Shipping / Bulk purchase
Shipping
* DHL: arrive in 3-5 days * UPS / FedEx: arrive in 4-5 days * by Air: arrive in 1-2 days * by Sea: arrive in 15-20 days
FAQ
Q1. Is the original Xiaomi product ?
A1: Yes, we provides the Xiaomi original product 100% Genuine guaranteed.
Q2. What is the Minimum Order Quantity(MOQ)? A2:Most of products are 5pcs, some models 100pcs, customized order 1000pcs. Q3. Where is your warehouse for shipping? A3: Normally we shipping from HK and shenzhen warehouse. Q4. When can I get my product after payment? A4: Small quantity will be ship out with 3-5 days, large quantity normally shipping by 15-20 days. Q5. Do you accept OEM or ODM order? A5: Yes for sure. If you have products graphic design, we can make new mould to produce your products. If you don't have graphic design, our experience in Industrial Design,Mechanical Design and CAD modeling to make your brilliant new idea a reality.
We have purchasing teams in both Vietnam and China.Our extensive experience in China and Vietnam allow you to know where you can safely develop and manufacture your products. Q6. How to obtain warranty service? A6: We will freely provides software solution and technical guide all the time. If you receive the defective goods,pls send us the pictures or video first time, keep the product in the original package or in a package that provides equal protection.If the situation meets return policy, we will arrange to return or exchange the goods.
Our Advantages
1. Realize customer's request carefully2. Quick action 3. Accurate offer with details 4. Full information on spec, size, color, packaging, logo, testing, certificate, etc., no matter customer needs it or not 5. Give professional suggestions 6. Show strength and differentiation 7. Moderate price 8. Honest and Sincerity