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Q: What types of furniture do you offer?
A: We specialize in dining chairs, dining tables, coffee tables, and other home furniture. We also provide customized furniture solutions to meet your specific needs and preferences.

Q: Where are your furniture products made?
A: Our furniture is crafted with care in our factory located in Longjiang, Shunde, Foshan, which is renowned as a furniture manufacturing center.

Q: Do you have a showroom where I can see the furniture?
A: Yes, we have a showroom where you can view our furniture pieces. Please check our website for the showroom location and visiting hours.

Ordering and Customization

Q: How can I place an order?
A: You can place an order through our website or by contacting our sales team. For customized furniture, please reach out to our customer service team to discuss your specific requirements.

Q: Can I customize the furniture?
A: Yes, we offer customization options for most of our furniture pieces. You can choose the materials, colors, dimensions, and designs to fit your specific needs.

Q: What is the lead time for customized furniture?
A: The lead time for customized furniture typically ranges from 4 to 8 weeks, depending on the complexity of the design and our current production schedule.

Q: Do you require a deposit for customized orders?
A: Yes, a deposit is required for all customized orders. The exact amount will be discussed with you during the order process.

Shipping and Delivery

Q: Do you offer delivery services?
A: Yes, we offer delivery services for all our furniture products. Delivery charges may vary based on your location and the size of your order.

Q: How long does delivery take?
A: Delivery times vary based on your location and the availability of the product. Generally, in-stock items are delivered within 7-14 business days. Custom orders will take longer, depending on the production lead time.

Q: Do you offer international shipping?
A: Yes, we do offer international shipping. Please contact our customer service team for detailed information and shipping rates.

Payment and Warranty

Q: What payment methods do you accept?
A: We accept online payments via major credit cards and PayPal. For bulk orders, we only accept bank transfers. Our sales team will provide the necessary bank details during the order process.

Q: Do your products come with a warranty?
A: Yes, all our furniture products come with a warranty. The duration and terms of the warranty vary depending on the product. Please refer to the warranty information provided with your purchase or contact our customer service for more details.

Q: What is your return policy?
A: We accept returns for non-customized items within 30 days of delivery, provided the items are in their original condition. Customized furniture is non-refundable. Please refer to our return policy on our website for more details.

Care and Maintenance

Q: How do I care for my furniture?
A: We provide care instructions with each furniture piece. Generally, regular dusting and cleaning with a damp cloth are sufficient. Avoid using harsh chemicals or abrasive materials. For specific care tips, please refer to our care guide or contact customer service.

Q: Can you recommend products for furniture maintenance?
A: Yes, we recommend using furniture polish and cleaners that are safe for the specific materials used in your furniture. Please check our website for recommended products or contact customer service for advice.