Q1. Are you manufacturer or trader?
A: We are manufacturer in China and our factory is located in Shenzhen. Welcome to visit our factory!
Q2. Can you provide samples & what's sample delivery time?
A: Yes, normally we will provide customer free samples and you just need to undertake the freight cost. For custom printing sample, there will be sample fee needed.
Sample time:1-6 working days.
Q3. What is the lead time?
A: Around 10 to 25 days according to the order quantity and production details.
Q4: How about the payment terms?
A: T/T, PayPal,Western Union and Alibaba trade assurance.
For mass production, 30% of the full payment as deposit and 70% balance payment before shipping.
Q5. What kind of document format will you accept for printing?
A: AI, CDR, PDF, PSD, EPS, high resolution JPG or PNG.
We have professional designers having rich experience in paper box.
Q6. What information should I provide if I want to get an
A: accurate quotation?
Size, material, printing details, finishing handling, processing, quantity, etc
Q7. What is your product range?
A: Color Box,Mailer Box,Gift Box,Food Box,Display Stand,Packaging Label,Paper Bag,Instruction Manual,Catalogue,Brochure,Calendar,Header Card,Greeting Card,Hang Tag,Educational Book,Jigsaw Puzzle,Game Set,Other Paper Package Goods And So On.
Q8: If the products have some quality problem, how will deal with it?
A: Each step of production and finished products will be inspected by us before shipping. If the quality problem of products iscaused by us, we will provide a replacement service.