1. Q: Are you a trading company or manufacturer? A:We have our own factories which are engaging in this field for about 20 years.If you are interested in our products, we would be pleased to welcome you to visit our factories.
2.Q:Can I customized of the machines?
A:Yes,We can provide OEM and ODM services.Any detail requirements just feel free to tell me.
3.Q:How long is your warranty?
A:Usually 1 year warranty for main parts like electric motor,frequency converter,etc.
4.Q:What should I pay attention to when using this machine?
A: a.Proper use of the input power cable is required (select the cable diameter according to the model, see the product specification sheet), and effective grounding must be ensured to prevent electrical leakage.
b.When using the equipment, do not crush the power cable, which may break the cable and cause the risk of electric shock.
c.Do not place the equipment and electrical outlets under water or in an excessively humid environment that could cause a short circuit or damage to the equipment.
d.Unauthorized modifications to the equipment are strictly prohibited, as they may cause fire, electric shock or other injuries. e.Ensure that the equipment is not subjected to physical shock and vibration during handling and installation.