Q1. May I inquire about the variety of socks your company offers?
We offer a variety of sock styles, including athletic socks, casual socks, dress socks, compression socks, arm sleeves, fleece leggings, and more. In terms of materials, we have options such as pure cotton, bamboo fiber, wool, synthetic fibers, and others, aiming to meet the diverse needs and comfort preferences of our customers.
Q2. Does your company provide custom design and packaging services?
Yes, we offer custom sock services. Customers can choose the style, material, color of the socks, and even add company logos or other personalized designs.
Q3. What are the minimum order quantities (MOQ) and pricing options at your company?
For custom jacquard socks, our MOQ is 1000 pairs per color, per size, per design. If you purchase from our existing stock, you are welcome to buy the quantity you need. For 3D digital printed socks, our MOQ is only 1000 pairs. Our FOB price is determined by factors such as your designs, materials, sizes, and order quantity.
Q4. Could you explain your company's OEM service process?
Confirm the artwork provided by the customer, make modifications, and then proceed with sample production. Produce counter samples within 7 days (sample fee required, refundable after placing an order). Once the quality, price, and packaging details are confirmed, we can commence mass production. Confirm the shipping details for the products, and the goods can be shipped after inspection.
Q5. What are the sample fees and production lead times at your company?
If we have the socks in stock, we can send you a similar sample with freight collect. If you require your own design or if we have no socks in stock, the cost is $50 per style, color, and size, with freight collect, according to your requirements. However, it is refundable after the order is placed. When using yarn available in the market, the sample time is about 5-7 days after the design is confirmed. When using dyed yarn, the sample time is about 12-15 days after the design is confirmed.
Q6. What is the delivery lead time with your company?
The lead time checking is based on the receipt of the deposit and confirmation of all order details. Then, we proceed with sock production.
Q7. What shipping options does your company provide?
We offer various shipping options. We can ship via Express (Fedex/DHL/UPS/TNT), air, train, truck, or sea. Once you provide your accurate address and order quantity, we can calculate the shipping costs and lead time for you.