1.How can you guarantee the quality of your products?
①Reliability: We 100% guarantee the agreed product quality. The products will be delivered only after passing our own or third-party tests.
②Consistency: For each procurement, we will keep at least one sample of the product in the factory and establish a product file. When ordering next time, we can ensure that products of different batches meet the same standards.
③Compliance with standards: Our products have passed product quality certifications such as CE, FCC, ROSH, CB, and EMC.
2.Do you have an advantage in price?
①Price competitiveness: Under the same quality conditions, our price is very advantageous. Because our company is located in Shahe City, Xingtai City, the "glass capital" of China, we have unique advantages of the industrial belt.
②Price stability: Usually, the validity period of our product price can be stable without fluctuation within one year. We have sufficient plans for the price trend of raw materials to maintain the stability of our product price.
3.Are you reliable?
Yes, we have been engaged in this industry for 8 years and we will strive for it all our lives.
①Delivery guarantee: Our factory has a strict production scheduling plan to ensure the delivery of goods within the agreed time.
②Supply capacity: The monthly production volume of our factory is about 8,000 - 20,000 pieces depending on different products.
③Enterprise reputation: In 8 years, we have served thousands of customers from different countries around the world. The cumulative sales amount is 500 million US dollars. The customer satisfaction rate for us is as high as 98%.
4.Do you have after-sales service?
Sure.
①Technical support: We will provide online training on product installation, storage, performance, maintenance, etc.
②Return and exchange policy: If the product is damaged or oxidized without human factors, we support free return and exchange. If it is caused by human factors unintentionally, we will also provide special exchange support of no more than 1%.
③Response speed: After a problem occurs, we will have a person specially responsible for providing you with services within 5 minutes, and the solution will be provided to you within 2 days.
5.Do you have independent research and development capabilities?
Yes, we have a professional R & D team. New products will be launched on the market every year. In 2023, the number of our new product filings is 45, and the number of patents is 2.