Question: Can I do my own design and put my logo on?Answer: Yes, we can customize the product and print the logo as per your drawings. We also provide free design service.
Question: How is your price?
Answer: With doing most of the processes in house, we are able to offer competitive price to our clients. We have been in the industry for decades and have rich experience to do the work in most cost efficient way. We could offer suggest or make the design from the beginning which save budget for our clients. And with our worry-free after sales service, we are definitely your No. 1 choice.
Question: What is your lead time?
Answer: It takes 3-7 days for prototype and 20-35 days for massive order. The due date will be settled down when order issued. Our PM team makes detailed production plan and with doing most processes in house, things are always in control. We commit to the due date without any delay.
Question: How is your quality? What is your procedure to guarantee the quality of production?
Answer: Before production, we will make pre-production sample to confirm all the details with clients and all departments to make sure things are right and all are on same page. We have 30+ QC team. Every production process has check point with QC. This makes sure parts produced correct with good quality in every process. We also provide after sales service. If you have any concerns, we are always here to help. It is our mission to maintain good quality. This has built good reputation for us between our clients after working for them for years.
Question: What about the shipping?
Answer: We work with many express agent like DHL, UPS, FEDEX, TNT, DPD, ARMEX etc and seafreight agent to ship the goods. You only need to provide the shipping address and we will handle all the rest. The goods will be delivered to your door. If you have your own forwarder, we could also work with them to get the goods delivered.