Q: Do you support samples? Is the sample quality the same as bulk products? A: Yes, we support samples (existing inventory products for quality confirmation). If you need your company's logo printed, there's a plate-making fee. We guarantee the sample quality matches bulk products.
Q: What if goods are damaged during transportation?
A: Contact your sales representative. We'll actively discuss solutions with you to ensure a satisfactory resolution.
Q: What are your production and transportation times?
A: Our production cycle completes within 30 days of your order. Transportation typically takes 25 to 30 days. After delivery, we provide a tracking number for easy monitoring.
Q: Do you offer customized logos? How can we confirm this?
A: Yes, we support customized logos. Send your logo document to our customer service. We'll arrange a designer to layout and show you the design. We also offer logo design assistance.
Q: What are your main products?
A: Our main products include paper and plastic items such as disposable paper cups, disposable plastic cups, paper bowls, paper bags, etc.