1. Q: Are you a manufacturer or trading company? A: We are a professional manufacturer and exporter with CE Certificates, who is specialized in Medical, sports & healthcare products for more than 16 years. 2. Q: Can you do OEM and ODM?
A: Yes, we factory is very specialized in providing OEM and ODM service according to customers’ requirement (including product design, material, color, size, packing, logo etc).
3. Q: Do you support free sample? When can i get the sample?
A: Yes, we support free sample for most items, 3-5 work days to reach you.
4. Q: How many days I can get the product after payment?
A: For small order, delivery time is within 7 days. For OEM & ODM order, generally within 15 days, which is based on customers’ specific order details.
5. Q: How does your factory control the quality?
A: We have the professional QC team toinspect the details in each process (material preparing,
cutting with mould, sewing, packing, loading etc)
6. Q: What’s your payment terms?
A: Alibaba Trade assurance, T/T, L/C at sight,Western Union, Paypal , Payoneer etc.