Q1: Are you a factory or a trading company?A1: Yes, dear, we are professional manufacturer. So we can give you the original price than those trading companies.
If you are coming to China, we also warmly welcome you to visit our factory. Please call + 86-13598044666
Q2. If I have no experience, can I operate well?A2: Don't worry! Our machines are designed to be easy to use. You are welcome to visit our company to receive training here, and we can arrange engineers to go to your country/company to train your workers directly upon your request, and the relative travel expenses will be borne by you.
Q3. Can you send me a video to show the working principle of the machine?A3: Of course you can. We have made a video of each machine, so we can send you a clear check if you want.
Q4. What should I pay attention to when using the machine?A4: Please use the machine regularly and keep it away from thinners and other chemical liquids.
Q5. How about your service?A5. 24-hour online service. All machines come with a one-year warranty and Wholelife technical support to ensure your machine works properly.
Q6. How long is your delivery time?A6. If the goods are in stock, it usually takes 5-10 days. Or if the goods are not in stock, it takes 15-20 days, which is based on the quantity.
Q7. What are your payment terms?A7. We can accept your request for wire transfer or other payment methods; 30% deposit and 70% balance before delivery, which is the international trade practice; finished pictures will be supplied to customers before delivery.
Q8. What information do we need from you?
A8.What kind of ore do you want to process? What is the capacity you need per hour? The maximum feed size of your material?
Warmly welcome to write to us for inquiry, we will give 100% positive reply.
Q9: How can I get a free solution and quote?
A9: Please send us your inquiry, leave your whatsapp and email address, and our sales manager will contact you within 1 hour.