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Frequently Asked Questions

Welcome to the FAQs page of YUNXUAN company. Here we provide a range of frequently asked questions with answers to some of the most popular questions we are asked. We hope you find this page useful and welcome any feedback you may have after you have read through this page.

What do you sell at YUNXUAN company ?

At Lifting Gear Direct we manufacture, stock or supply around 40 different types of lifting products,

Electric hoist

Pallet jack

Manual stacker

Electric forklift

Electric winch

Hand winch

Magnetic lifter

Scale crane

Electric scaffolding

Mixer

Etc.

How heavy is 1 tonne in kilograms?

You will see weights listed on our website in either tonnes or kilograms. One tonne is equal to 1000kg. 

What services can you provide?

We stock a wide range of lifting gear equipment, including electic hoists, cranes, pallet jack and so are able to offer assistance for many different problems. Our sales personnel and customer service agents will be on call to help with crafting a tailored solution. We also have fully trained and skilled engineers in our team. They can also offer inspections and testing, as well as setup and installation services. They are on call 24 hours a day, 7 days a week.

What industries do you operate within?

As we have such a large range of lifting gear equipment on offer, we operate within many different industries. This includes, but is not limited to, the construction, engineering, manufacturing, architecture, marine and shipping industries,.

Many of our lifting products are used within the construction industry  

Do you stock any products other than lifting equipment?

Yes, we do have some alternative products.  We also supply a wide range of material handling solutions to aid in the moving around of your goods.

Do I need to inspect my lifting equipment?

Yes – we would recommend inspecting all equipment before each use. As it is highly likely that your equipment will be lifting heavy loads, safety must come first. Some products, such as webbing slings, will be easily identifiable should they be damaged, but other products, such as wire rope, may have internal damaging.  

Be sure to conduct thorough inspections, or contact us and we would be more than happy to do this for you. If you do notice any damaged equipment, we would recommend disposing of it immediately.

Is your equipment certified?

Yes, all of our equipment is fully certified and tested before we allow it to be purchased. 

How long does delivery take?

We will aim to deliver all products and equipment as soon as possible, although we cannot make any guarantees. You will be provided with a delivery estimate at the point of sale. Please read our Terms and Conditions and Conditions of Purchase for more information on our delivery policy. 

What lifting equipment do you sell?

Here at YUNXUAN company we have tried to cater to every need and every step of the process. We sell the cranes / hoist that provide the framework for lifting, accessories that conduct the actual lifting themselves, material handling equipment, restraints and attachments and clamps. Whatever your lifting need is, we can help.

How should I protect my equipment?

As with any equipment, each piece will be stronger than others in certain areas, and it’s important that you listen to the recommendations provided to you by your sales person. It’s also important that you store your equipment in the right conditions, and that you regularly inspect it too.

Do you have more questions?

With over 50 different products on offer at YUNXUAN company, all performing slightly different functions, we understand if you have a few questions. If you need anything else answered, please just get in contact with us here.