1) What kind of product your company produce? A: Cooler bags, travel bag, lunch bags, Sports Bag,wine bags, cosmetic
bags,stationary bags, tool bags, medical bags, laptop bags, laptop sleeve,backpacks, fashion bags, luggage, briefcase, leisure bag,waist bag, shopping bag, drawstring bag, PVC bag etc.
2) Can I make a sample?
A: Yes, Sure you can.
3) Can the sample charge be refunded or deducted from the payment for goods?
A: Yes, as long as the bulk order is placed with us.
4) What is your sample time?
A: Normally, 5-7 working days.
5) Can we printing our logo on your products or the package?
A:Yes , Customization is available . We can accept AI ,PDF logo files etc .
6) Can you arrange the transportation for us?
A: Yes. We can provide door to door service(directly to Amazon warehouse is ok). air shipping is fast but more expensive, sea shipping is slower but much cheaper. You can choose the one you like.
7) Are you a factory or trading company?
A: Yes ,We are professional manufacturer .Many salesman of trading company tell customers that they are factory. It is confusing for customers. The best solution we suggest is, to pay a visit or have a live video talk!
8) How can we make sure that the money is safe and the quality is good?
A: Firstly, quality is our core culture! Our factory gained ISO9001 and BSCI certificate, with Disney audit .We have been doing international business since 2009. We were honest, we are honest and we will be. Secondly, Alibaba provides a new service, Trade assurance. When you use trade assurance for payment, if you find the quality is not good, you can open a dispute on Alibaba. That means, if bad quality, money back guarantee!
9) What’s the payment?
A: Usually we accept T/T, we also can accept L/C,Western Union. Alibaba trade assurance.
10) What we can provide for our clients?
A: We have over 4 years export bags experience. We have excellent R&D team to support OEM/ODM. Factory delivery, competitive price and strict quality control.