Q: How is the quality of your products?
-Our machines are manufactured strictly according to national and international standards, and we can assemble and test all the equipment and pack them carefully before delivery. We have export to lots of countries around the world, such as Australia, Malaysia, India, Indonesia, Vietnam, etc. You can rest assured with the quality absolutely.
Q: What is your business model? Trading company or factory?
-We are a factory with our own mechanical design engineers and project design engineers, all our machinery are manufactured by ourselves.
-We can provide customized solution design according to customer needs, and full-process services such as early project
communication, scheme design, equipment selection, equipment production, site planning, equipment layout, transportation and delivery, installation and commissioning.
Q: Do you provide after-sale service?
-Yes. The warranty period of our machines is 12 months, and we have a professional after-sale service team to promptly and thoroughly solve your problems.
Q: Do you provide equipment operation training?
-Yes. All of our engineers have passports. We can send experienced engineers to the customer's site to guide equipment
installation, debug the production line until it is put into production, we will also provide installation instructions, layout
drawings, assembly drawings, etc. If the customer has his own engineer, he can install the equipment according to the installation steps drawings we provide, and we can also guide the installation with online videos.
Q: Can I visit your factory?
-Yes! Welcome to visit our factory, many domestic and international customers visit our factory every year. We can provide you the invitation letter required for visa application. We will meet you at the airport or station and provide professional business reception services.
Q: What is the process for purchasing equipment?
-Contact customer service —understand the basic situation — equipment quotation — sign contact — equipment production