Q1. Are you a manufacturer or a trading company?
A1.We are a manufacturer, factory, providing OEM & ODM service.
Q2. What's your main markets?
A2.North America including the US and Canada Europe mainly including Germany, France, the UK, Spain and Italy South East Asia including Japan, Korea, Indonesia and Thailand.
Q3.May I ask samples?
A3.Yes, you ask sales for samples or directly place order
Q4.Can I print my logo on products&packaging?
A4.Yes, we support OEM and ODM order. We have team special for OEM and ODM .
Q5. What is the delivery date for a sample?
A5.Usually 1-2 days for stock samples, about 5-7 days for OEM samples.
Q6.Do you support Drop shipping?
A6.Yes, we provids dropshipping service, you can send us the information, we arrange the products and shipping them within 3 days.
Q7.How can i pay?
A7.RTS (online order: Credit card, Paypal, T/T ) ; Payment: T/T , Westernunion,
Q8. Are your products conforming to our standards?
A8.Yes, all our products have certifications CE, ROHS, FCC, UL etc.
Q9. How do you control the quality ?
A9.We control the product quality by IQC, QA on production lines, 100% aging testing before packaging, and FQC before warehousing finished products. We strictly follow the whole quality standards set by ISO 90001
Q10.What`s your warranty?
A10.This provide 1 years warranty,Within the warranty, we send you new product if because of quality.