1. who are we?
We are a direct jewelry factory specialize in stainless steel jewelry and quality hardware parts for 15 years.
2. Can I place a sample order?
Yes, we welcome sample order to test and check quality.
3. What about the lead time?
For our own styles, we will send out to you within 3 days.
For molding and sampling requires 3-5 days; for mass production, usually 2-3 weeks, depending on the order quantity & styles.
4.How do you guarantee the quality?
We have our own inspection team, if the defective rate is above 2%, we will take the responsibility for any quality problems
caused by our side.
5.The jewelry design and logo can be customize?
Yes, just send is the design you prefer or you can also choose from our selection.
6. What is the MOQ?
50-500 PCS each style depend on different styles.
7. What is the payment term?
Our payment term are Trade Assurance, T/T, Western union.
8. How to deal with the faulty?
Firstly, our products are made with strict quality control to ensure that each piece you receive is fine piece.
Secondly, for any defective product, we will offer you credit, replacement or refund.