1. Can we customize sofa?Yes, for our standard products, we offer customization options for leather color, length, andfunctionality according to your preferences, For OEM products, we charge reasonable modelingfees. Upon reaching a certain order quantity, we also offer refunds.
2. What materials do you use for packaging?
To ensure your sofa arrives intact, we utilize professional cardboard packaging meticulouslyinspected at every step. Crafted from high-quality materials, our sturdy yet lightweight cardboardboxes are designed to safeguard your sofa during transit, We understand that a flawless sofaexperience begins with its packaging, enhancing your shopping satisfaction.
3.What materials do you use for sofa covers?
Our standard sofa covers are crafted from half genuine leather. Additionally, we offercustomization options including full genuine leather, microfiber leather, or fabric to suit yourpreferences.
4.What electronic brands do you use for sofas?
We incorporate reputable brands such as OKKl motors (renowned German brand), leggett & plattand RMT for electronic frames. For cost-conscious clients, we also offer Chinese local motors andelectronic frames of high quality.
5.What is the lead time for manufacturing orders?
Production time for standard products is typically 20-25 days, while customized products require35-40 days.
6.Do you offer KD packing to reduce freight costs?
Yes, our sofas are packed in KD (knockdown) packaging within cartons, ensuring stability andspace-saving efficiency to reduce freight and warehouse expenses.
7.Do you offer custom logo label for wholesaler or designer?
Yes,we can incorporate clients'logos onto our sofas. Additionally, we can design labels uponrequest.
8.What type of warranty do you offer and how is it honored?
We provide a standard 2-year warranty covering reclining motors and mechanisms.Sofa frameswith sofa cover and foam cushioning covered for one year.