Q: Can I order 1 piece sample for testing?
A: Yes,we welcome sample order to test and check quality.
Q:What about the lead time?
A: We need 1-2 days to get the samples ready,for bulk goods,it will cost 15-30 days,up to the quality.
Q:Do you accept OEM orders?
A:Yes,furthermore,we will keep your design for you only to keep your advantage in your market.
Q:I only have an idea on certain product,can you help me?
A:Yes,we have experience tech staff,they can design and make the samples according to your idea.
Q: Can I have sample order?
A: Yes,samples available.
Q: What about the lead time?
A: Usually 3-5 days working days for sample,it depends on the quantity.
Q: What's the Payment Term you accept?
A: T/T, Paypal, Alibaba trade assurance are acceptable.
Q: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL,UPS,FedEx or TNT.it usually takes 5-7 days to arrive.Airline and sea shipping also optional.
Q: Is it OK to print my logo on the product?
A: Yes but based on your order quantity. please inform us formally before our production and confirm the design fistly based on our sample.
Q: What are payment terms for new customers?
A: Usually we make transaction via alibaba trade assurance, after we set up an order, you can pay with credit card, visa, E-checking, western union or T/T.
Q: What about the lead time?
A: for order under 50 sets, we can ship in 7 days after payment made.for order more than 100 sets, we can ship in 10 days after payment made.
Q: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive.
Q: Can I print my logo on the fixture ?
A: Yes, we can put your logo on the body of the lamp free of charge.There is no minimum MOQ.
Q: Do you offer guarantee for the products?
A:We offer a three-year guarantee.Free replacement service within 3 year.All our lights go through a series of checks.And guarantee the quality.