A1:We are a CNC milling machine factory located in Taiwan.
Q2:What information do I need to provide to get a quote?
A2:If you have a design drawing, we need to know the material, quantity, and surface treatment method (PDF/STEP/IGS/DWG).
Q3:If there is no design drawing, do we need to discuss and draw it? Can you help?
A3:Yes, we can help. We have considerable experience in diode fixtures and 3D drawing engineers who can assist in designing and drawing.
Q4:How do you keep our provided drawings confidential?
A4:We pay great attention to the privacy of customer drawings and do not provide customer drawings to other companies. We can also sign an NDA if needed.
Q5:What is your production capacity and can you provide samples?
A5:The company has 14 CNC milling machines, suitable for small quantities and diversified products, and can provide samples, but sample fees and shipping costs are required.
Q6:How long is the general delivery time?
A6:The general sample delivery time is 2 weeks, and the batch delivery time depends on the quantity, generally around 4 weeks.
Q7:Do your products comply with international standards?
A7:Do you have relevant certifications? Yes, we have ISO9001:2015 certification.
Q8:How do you handle product problems?
A8:Please inform us of the situation via email, and our engineering department will find a solution as soon as possible.
Q9:Can you provide any references from previous clients?
A9:We have cooperated with electronic component manufacturers for over 10 years, such as MURATA, PANJIT, and TXC