1. Q: Are you a factory or a trading company? A: Our company is a manufacturer focusing on the development, production and sales of rubber sealing and related products.
2. Q: What is your minimum order quantity for regular?
A: If we have it in stock, you can order any quantity of the product, and if we don't have it in stock, we need a small minimum order quantity, which depends on the different specifications of the product. Please contact our sales staff.
3. Q: What is the term of payment?
A: Depends on payment method.
4. Q: What kind of payment do you accept?
A: T/T , or via third-party Made in China platform payment.
5. Q: What is the normal lead time for product orders?
A: It usually takes about 10days to complete, depending on the materials and the quantities of the products.
6. Q: What are the packaging standards?
A: According to customer requirements.
7. Q: My package is missing some products, what can I do?
A: Please contact our support team, we will confirm the contents of your order with packaging, compensation according to the actual situation, we apologize for the inconvenience.
8. Q: Does your company have any relevant qualifications and certifications?
A: Yes, and they are attached to others documents.
9. Q: Can you supply different color materials?
A: Yes, we can produce custom molded rubber and silicone rubber products in different colors,the color code will be required in case of an order.
10. Q: Why should you buy from us not from other suppliers?
A: Hangzhou Thaeon Fluid Technology Co.,Ltd is integration of industry and trade. Our company has a series of material testing equipment; Such as: tensile testing machine, elasticity testing machine, aging test box, hydrometer, no rotor vulcanization instrument, carbon black fraction instrument, hardness tester, projector, vision inspection machine, etc., to ensure a series of product quality . Also has more than 80 sets from 100T-350T flat vulcanizing machine and vacuum vulcanizing machine. Sufficient production, and has a variety of materials in stock, covering new and old national standards and other European, American, Japanese and other international standard series.