Q: Are you a trading company or a manufacturer?
A: We are a professional manufacturing factory that integrates design, research and development, production, sales, and
after-sales service.
Q: What types of products can you provide?
A: Advertising lightbox, vacuum molded lightbox, crystal lightbox, glass lightbox, drawing lightbox, LED luminous text, back
lighting luminous text, mini luminous text, neon light, borderless luminous text
Q: Can you make all the neon lights?
A: Yes, whether it's acrylic board or painted board, monochrome or colored, there are hollowed out, full board, or acrylic board shapes available. This is your customizable neon sign one-stop shop - let's turn your vision into reality!
Q: How do you ensure quality?
A: Before production, we always conduct pre production sample testing, ensuring the quality of each step by professional
designers and experienced engineers, and conducting strict final inspections before shipment.
Q: Do you provide samples? Is it free or extra paid?
A: Yes, simple products can provide free samples, while complex products depend on the product and do not require payment for shipping.
Q: What is your delivery time?
A: Customized products, samples take 5 days, small batch orders take 7-10 days. Large quantity orders take 15-20 days, and the
specific delivery time depends on the quantity.
Q: What are your payment terms?
A: Payment<=3000 USD, 100% advance payment. Payment>=3000 USD, 30% T/T advance payment, balance before shipment.
Q: How long is the warranty period for your product?
A: We can promise that our company's products have a one-year warranty period. During the warranty period, if there are anyquality issues, we will repair or even replace them for you free of charge.