1.Q: ARE YOU A MANUFACTURER OR TRADE COMPANY?
A: We are a supplier, and since the independent research and development of our bio-fiber product series, we have supplied to numerous leading large-scale cosmetics companies and a significant number of brand owners.
2.Q: DO YOU OFFER FREE SAMPLES?
A: Typically, according to international conventions, samples are at the expense of the client. However, Wellsaga Biotechnology is pleased to offer our samples to you at no charge, you only need to pay the shipping costs.
3.Q: HOW LONG CAN I EXPECT TO GET THE SAMPLE?
A: Normally, the preparation time for samples is 1 to 3 days. The shipping time for samples is approximately 3 to 5 days.
3.Q: CAN WE HAVE OUR LOGO OR COMPANY NAME TO BE PRINTED ON YOUR PRODUCTS OR PACKAGE?
A: Certainly. Wellsaga Biotechnology is pleased to assist you in printing logo on your products. However, for such private labeling or gift packaging printing, the minimum order quantity (MOQ) starts at 20,000 pieces.
4.Q: HOW LONG IS THE PRODUCTION LEAD TIME?
A: The lead time depends on the specific details of your final confirmed order and the quantity of products. Typically, it ranges from 10 to 20 days.
5.Q: HOW TO ORDER?
A: You can send us a formal product order email, or alternatively, we can mail you a proforma invoice.
Additionally, we require the following details regarding the order:
1. Product information, such as quantity, specifications, dimensions, materials, processes, packaging requirements, etc.
2. Shipping information, including company name, address, phone number, destination port, etc.
3. Confirmed delivery date.