Q1.Are you a manufacturer or a trading company? A:We are a professional Led manufacturer, with 8000 square meter and located in ShenZhen GD province China. Q2. Can I have a sample order for led? A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. Q3: Can you accept OEM and ODM order? A:Yes. We are able to complete your OEM and ODM orders. We have large quantities of led products in stock for normal models. For special models, it will takes some time to customize them. Q4. How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional. Q5. How to proceed an order for led light? A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production. Q6. Is it OK to print my logo on led light product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample. Q7: Do you offer guarantee for the products? A: Yes, we offer 2-5 years warranty to our products. Q8: How to deal with the faulty? A:Our products are produced under a strict quality control system, and the defective rate will be low Less than 0.2%. If there are defective batch products, we will repair them and re-send them to you, or we can discuss solutions including re-calling based on the actual situation.
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