Q1: Are you a trading company or a manufacturer?
A1: We are a professional trading exporter and we also produce some products ourselves.
Q2: How many years have you been in the auto parts business?
A2: Our company started in 2000, and we have been in this field for 22 years.
Q3: What is the quality?
A3: All the goods have passed strict QA (Quality Assurance) and QC (Quality Control) system quality tests.
Q4: How do I get a quote?
A4: Please provide us with the OE number, vehicle image, VIN number to get a correct quotation.
Q5: When can I get a quote?
A5: Normally, we will provide you with a quote within 12 hours of receiving your enquiry. If you need a quote urgently, please contact us online via WhatsApp or WeChat. When we receive your message, we will prioritise your enquiry.
Q6: Can we get samples?
A6: Sure. Sample fee and shipping fee should be paid by the customer. We will refund the sample fee after you place an order.
Q7: What is the delivery time?
A7: It depends on the quantity of your order. For small quantities of common parts, it takes about 1-7 days. For large
bulk production it will take about 15-30 days. Therefore, please confirm the time with us before placing your order.
Q8: Do you have any guarantee for your products?
A8: Basically, we guarantee our products for 12 months from the date of delivery.
Q9: What should I do if I encounter any quality problems?
A9: If you have feedback on the quality of your bulk products, please prepare photos and videos to prove it to us. We will present these photos and videos to our technical department. If it is confirmed to be a quality problem, we will provide full compensation in the next order and resend you new products free of charge.
Q10: What kind of products do you supply?
At present, we mainly supply Chinese auto parts and accessories, such as engines, transmissions, brake pads, clutches, bumpers, doors, shock absorbers and so on.
Q11: Which payment methods are available?
A11: Western Union, Paypal, TT (Telegraphic Transfer), Demand Letter of Credit, Cash