1. Q: How about the delivery time ? Generally, 3-5 work days after your payment done. 2. Q: What is the warranty of your products?
The warranty for used condition is 3 months & 1 year for brand new condition.
3. Q: Could you provide technology support? A: We're
in this field many year. If there's any problem, please contact with us, we'll provide suggestion from our engineer to help you
solve problem.
4. Q: Do you keeps goods in stock or only trading? A: We have large warehouse for goods. Keep lots of goods in
warehouse, so could promise fast delivery.
5. What products can be purchased from Fengkong? Fengkong Automation can provide
one-stop purchasing services for industrial control system components. Including robot motors, reducers, drives, teach pendants,
encoders, robot joints, circuit boards, etc.
6. Is the product quality guaranteed? Fengkong Automation provides complete testing
and after-sales warranty services for all products sold. If there are quality problems, returns and exchanges can be made within 7
days.
7. Why choose? Fengkong Automation has more than 10 years of experience in the CNC industry, with a professional technical
team that provides free technical guidance, extensive warehouse functions to ensure fast delivery, and competitive prices.
8. What payment methods and express services are accepted? What languages does the service support? Payment methods: T/T, Paypa,
electronic check, credit card, Western Union, escrow, Alipay, etc. Express services: TNT, DHL, UPS, FEDEX, EMS, etc. Service languages: English, Chinese, French, Russian, Spanish, Japanese, Portuguese, German, Arabic, Korean, Hindi, Italian, etc.