Q: What kind of company are we?
A: We are a manufacturer based in Guangzhou, China. We have won a good reputation for our customers with professional, warm and attentive service. Because we know that long-term business is based on quality control, price, packaging,
Q: Can we design our own products?
A: Yes! You can design products according to your needs. For example, color, size, shape, packaging and logo are acceptable to OEM.
Q: What is your mode of transportation?
A: We accept EXW.FOB.CFR.CIF.DDU.DOP, etc. You can choose the most convenient or economical way.
Q: What are the terms of payment?
A: Usually, 30% of the contract is signed and 70% is paid before shipment (30% deposit). 70% before shipment). We support T/T, L/C, DP trade guarantees.
Q: Are there free samples?
A: Yes! If we have it in stock, we can provide free samples, or we can make new samples for you. The sample is free of charge, but the freight will be paid by you.
Q: What about import tariffs?
A: Our sales usually declare value according to customer requirements. Import duties, taxes and charges are not included in the price of goods or freight. These costs are the responsibility of the buyer. Before bidding/buying, please contact the customs department in your country to determine these additional costs and confirm if you have a good customs clearance solution. If the goods are returned or destroyed because they cannot be cleared, the relevant costs will be paid by the customer.
Q: How long does mass production take?
A: Usually 15-20 days. Emergency orders available.
Q: If I order, when will I get my goods?
A: We usually ship within 7 days, air, sea, express (DHL, UPS, FEDEX), any mode of transportation is fine.