Frequently Asked Questions:
Q1:Are you a manufacturer or a trading company?
A1:We are a manufacturer specializing in the production of car navigation players, providing you with higher quality, richer, and more professional products and services!
Q2:We hope to customize a batch of products. Can you provide corresponding services?
A2:Of course! We provide professional customized services and can provide customized products according to your needs and technical specifications.
Q3:What is your sample policy?
A3:We can provide samples, but you will need to pay for the sample fee and courier fee.
Q4:Do you have any requirements for customized quantities?
A4:We do not have a minimum order quantity requirement for sample orders. For bulk orders, if you need customized design for products and packaging, the minimum order quantity is 300.
Q5:What is the delivery time for customized orders?
A5:Sample orders typically take 2-3 working days, while bulk orders typically take 5-10 working days.
Q6:What payment methods do you support?
A6:We support payment methods such as PayPal,T/T,AliPay,Visa,Mastercard, etc.
Q7:How do you ship the goods?
A7:You can choose between express delivery (DHL,UPS,FEDEX,EMS,ARAMEX,TNT) and air or sea freight to most countries.
Q8:What is the packaging of your product?
A8:To avoid product damage during transportation,We use bubble bags and foam cartons for packaging.
Q9:If there are any issues with the product, what kind of after-sales service do you provide?
A9:We have professional installation guidance and high-quality after-sales service to provide you with comprehensive technical support to ensure the smooth installation and use of the product. If there is a problem with the product, you can contact our customer service team, and we will provide corresponding solutions based on your problem, including returning to the factory for repair, replacing with new products, etc.
Q10:How long does your product quality guarantee last?
A10:The quality warranty period is 12 months.
Thank you for your support and recognition of our company. As a professional manufacturer of car navigation players, we will wholeheartedly provide customers with the highest quality products and services. If you have any questions or need further familiarity with product information, please feel free to contact us at any time. Our team will be dedicated to providing you with help and support!