About FactoryQ:Are you a real manufacturer?
A:We are a machinery and equipment manufacturer with a history of 13 years. We are an integrated industry and trade company integrating R&D, production and sales. Welcome to visit the factory and look forward to cooperating with you
About Quality
Our machines will be inspected at least three times before each shipment, including quality inspection, performance
inspection,compliance inspection, safety inspection, etc., Each model has relevant certificates that comply with local policies (such as CE\\Euro5\\EPA, etc.),to ensure that customers receive satisfactory products..For a machinery and equipment manufacturing company with a history of 13 years , compared with temporary benefits, credibility and reputation are the keys we value most.
About After-sales service
We have professional engineers to provide one-on-one guidance on the installation and use of the machine to ensure that you can install it correctly and use it normally. We also guarantee that we are online 24 hours a day. If you have any questions, please contact us.
About product delivery
Q: How many days will it take to deliver the Chinese machine to me?
A: For our products, after we receive your full payment, if we have stock, we will ship it to you immediately. If there is no
stock, we need to arrange production, and the production will be completed in about 10 to 15 days. In addition, we need 1-2 days to order wooden boxes or pallets, and 3 days to book flights/ships and deliver goods to designated ports/airports. Different countries have different shipping timelines.We have a full range of certificates in accordance with local policies (such as CE, ERP, EURO5) and a strong freight company to provide smooth customs clearance services to ensure timely delivery of goods.
About product customization
Q: Do you accept customized products?
A: Yes, we accept customized products. Such as color, configuration, assistive devices, etc. If the minimum order quantity is large, we also have very strong discounts.