Q1: How do your prices compare to manufacturers/factories? A: We are the leading dealer of various leading construction machinery manufacturers/factories in China and constantly deal with the best dealer prices. From countless comparisons and feedbacks from customers, our prices are more competitive than those of manufacturers/factories.
Q2: How is Your Delivery Time?
A:Normally we can deliver regular machines immediately within 7 days for our customers as we have various resources to check the stock machines, both local and country wide, and receive the machines promptly.
But for manufacturers/factories, it takes more than 30 days to produce the ordered machines.
Q3: HOW Soon Can You Respond Client Inquiries?
A: Our team consists of a group of hard-working, energetic individuals who are available 24/7 to answer customer inquiries and questions. Most issues can be resolved immediately, while manufacturers/factories may take longer to respond.
Q4: Which Payment Terms Can You Accept?
A: Usually we can use T/T contract or letter of credit contract, sometimes we can also use DP contract.
(1) For telegraphic transfer, a 30% deposit is required in advance, and the 70% balance is settled before shipment. Long-term customers can settle with a copy of the original bill of lading.
(2) In terms of the term of the letter of credit, a 100% irrevocable letter of credit without "soft terms" from an internationally recognized bank is acceptable. Please consult the sales manager you work with for advice.
Q5: How Long Will Your Price be Valid?
A:We are a gentle and friendly supplier who never seeks windfalls. Basically, our prices remain stable throughout the year.
We only adjust prices based on two situations:
(1) According to international exchange rates, the exchange rate of USD:RMB changes greatly;
(2) Manufacturers/factories adjust machine prices due to increases in labor costs and raw material costs.
Q6: What logistics methods can you use to handle freight?
A:We can transport construction machinery by various means of transport.
(1)For 80% of our shipments, the machines will be shipped by sea, to all major continents such as Africa, South America, Middle East, Oceania and Southeast Asia, etc., or by container or RoRo/bulk.
(2)For China's landlocked neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, etc., we can ship machines by road or rail.
For urgently needed light spare parts, we can ship by international express services such as DHL, TNT, UPS or FedEx.