Q1:Is this Battery GRADE-A, Brand NEW?
A:It is Grade A, Brand new, the QR code is intact.Q2:Can you test each battery PRIOR to shipping?
A:We will measure each battery‘s’ Voltage、Internal Resistance and Capacity before shipping.
Q3:Are the batteries come with bus bars + nuts?
A:This price come with Bus bars and Nuts, each Battery will offer 1 set Bus bar and Nuts (e.g.,If buy 4pcs battery, we will send 4pcs cells with 4pcs bus bars and 8pcs nuts). If need extra more please contact us directly.
Q4:How about the Warranty?
A:We offer 5 years warranty for lifepo4 battery,and 1 years for Nmc battery.For damaged due to non-human factors, we will refund or send new battery for replacement after providing pictures or videos for evidence.
Q5:Will the package tough enough to protect the cells?
A:The Battery will be packed in good condition with the thicker PE Foam, then put into the 5 layers drop-resistant carton.
Q6:How to proceed an order for lithium ion battery?
A:We accept Alibaba trade assurance order online.Or you can provide your shipping information to us, we will make the online order for you.
Q7:How can I do if I need more help for the order?
A:You can chat our sales online or send inquiry email, our Sales Team will reply to you ASAP
Q8:Which shipping method you usually take?
A:Train/Sea DDP, Express, We can also ship with your own shipping agent.