Q1: How to choose the suitable concrete mixer model?A: Our professional engineers and sales manager will suggest the best choice according to your needs. Such as the mixing capacity, site planning & design, installation period, and project budget, etc.
Q2: Do you provide overseas service to install and debug?A: Sure friend. We have overseas after-sale service team to meet customer requires.As a reputable supplier, we provide 24 hours On-site Service.
Q3: How about the fee for the engineer who come to work for installation and debugging?
A: The fees are negotiable. According to geographic location, project scale and complexity, project duration, transportation and accommodation expenses, etc.
Q4: Do you provide free spare parts for concrete mixer?
A4: Yes friend.We will supply the wearing parts before delivery and we have 12 months warranty. If there are any question, feel free to contact.
Q5: How long is your production cycle?
A: Normally, it takes 7-15 days. The products are in stock and can be delivered at any time. If you need further information, please send me the product link, and I will reply as soon as possible.
Q6: How do you control the quality?
A: 1. Before production, strictly control the quality of raw materials, select high-quality suppliers and conduct quality inspection.
2. In production, mature drawings, complete production technology, steel processing, parts assembly and powder spraying.
3. Assemble and debug, check and adjust each component to ensure its normal operation and safe use.
4. Quality inspection, using all kinds of test equipment and tools to detect the dimensional accuracy, appearance quality, performance, etc.
Q7: How to pay for this order?
A: Generally, TT, 30% deposit 70% before shipment.
L/C at sight (high bank charge, not suggest, but acceptable).
100% TT in advance (especially for small amount and spare parts etc.)