1.Q: Are you a manufacturer?
A: Yes, our company has 13 years of professional experience and is a directly affiliated antenna factory integrating R&D,
design and manufacturing of various antennas.
2.Q: How do I get samples?
A: The samples are free, you only need to pay the postage;
3.Q: How to make an OEM order?
A: 1. After communication, the buyer and the seller reach an agreement on product details, packaging, purchase quantity, unit price, delivery terms and payment terms. 2. The buyer sends a formal PO (purchase order) or the seller sends a formal PI (performance invoice) with detailed terms and conditions.
4.Q: What are your payment terms?
A: For samples: small batch orders or urgent orders, you can choose PayPal, Western Union, MoneyGam, Escrow to facilitate buyers, 100% payment before shipment; for large orders: 30%/50% of T/T as deposit, The balance before shipment.
5.Q: How long is your delivery time?
A: For example: usually 7-15 working days after receiving your 100% payment. For bulk orders: 15-35 working days after receiving the deposit.
6.Q: How about the warranty?
A: We can provide 1 year warranty.
7.Q: How do you solve after-sales service problems?
A: After receiving the goods, if you have any dissatisfaction or other problems, please contact us as soon as possible, we will give you a quick and reasonable solution, thank you very much!
8.Q: If we want a special appearance and function increase, can we get support?
A: No problem! Our R&D team will support you to develop a new and best product for you!