**What are the available shipping methods?**
A: We offer multiple shipping options to meet your needs, including express services such as FedEx, DHL, and TNT; by air; and by sea. Shipping costs are determined based on the shipping method, the actual weight and volume of the product, and your detailed address.
**What payment methods do you support?**
A: We accept various payment methods, including T/T (Telegraphic Transfer), Visa, Western Union, MoneyGram, and Secure Payment-Escrow.
**Can we print our own brand or logo on your products?**
A: Yes, we are pleased to offer OEM services in China to fulfill your branding and customization requests.
**Why do some products look different from their pictures on the website?**
A: Variations in lighting, browser settings, and different production batches can cause slight
differences in appearance. If you have any questions or concerns, please contact us before placing an order for clarification.
**Are your safety gloves certified for quality and safety standards?**
A: Yes, all our safety gloves are rigorously tested and certified to meet or exceed industry standards for quality and safety. Detailed certification information is available upon request.
**How do I determine the right size for my gloves?**
A: We provide a sizing chart for all our gloves to help you find the perfect fit. If you need further assistance, our customer service team is here to help.
**What materials are your safety gloves made of?**
A: Our safety gloves are made from high-quality materials such as HPPE, basalt fiber, and other durable, cut-resistant materials. Specific material details are listed on each product page.
**Do you offer bulk purchase discounts?**
A: Yes, we offer discounts for bulk purchases. Please contact our sales team with your requirements for a customized quote.
**How can I track my order?**
A: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.
**Do you offer customer support?**
A: Yes, our customer support team is available to assist you with any inquiries or issues. Please contact us via email, phone, or our website's live chat feature.