Q1: Can you put my brand name (logo) on these products or provide customized solutionsA: Yes, we can support OEM/ODM service, the process of customization is following:(1) Provide your specific requirement.(2) Our engineer draws the design draft
(3) You confirm the design draft.(4) We start produce it.
Q2: What is the Minimum Order Quantity (MOQ)?
A: We can sell one piece of sample for your test.
Q3: What is the lead time of your products?
A: 3 working days for a few samples, 15 working days for a large quantity, support negotiation.
Q4: Will it be ok to run the device 24 hours a day and 7 days a week, just like a desktop PC? Will it be overheated?
A: There's no problem with running the device 24/7. l've done it for about a month and have had no problems. Just
set your monitor to sleep when you're not using the computer.
Q5: What is the quality control in your factory?
A: Quality is our top priority. We have IQC (Incoming Quality Control), production inspection, reliability testing, out-going inspection and after sales data analysis etc..
Q6: What's the warranty of your products?
A: Non-artificial damage, 1 years warranty. The second year and the third year, we can repair it free, but we will only charge the actual costs of the parts that needs to be replaced.
Q7: Are you a factory or trading company?
A: We are a professional consumer electronics trading company which located in Shenzhen, China.
Q8: What Payment Methods Your Company Accept?
A:It’s Usually Wire Transfer T/T. For Partner Relationship, We May Consider Other Payment Terms.
Q9: How Do You Guarantee The Quality Of Your?
A:Our Products Comply With And CCC/ CE/ FCC /ROHS /CQC /EN50155/IEC EN 60945/EN 50121/EN 60601 Standards.