Q1. How to order from Wanbon Automotive Parts?
A: We usually supply parts according to OEM Code/Part No., So you are welcome to send us OEM Code/Part No. list to discuss, if you do not have the OEM Code/Part No. information, please feel free to contact us for support.
Q2. What is your terms of packing?
A: Generally, we pack our goods in original, neutral packing or customer requirements.
Q3. What is your terms of payment?
A: For small amount order: 100% in advance by T/T, Trade assurance, Western Union, Credit Card, etc.
For large amount order. T/T 50% as deposit, and 50% before delivery.
We will show you the photos of the products and packages before you pay the balance.
Q4. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, FCA, etc.
Q5. How about your delivery time?
A: Generally, for the air order, it will take about 3 to 5 days after received your deposit. For the sea order, the specific delivery time depends on the items and the quantity of your order, usually 20-30 days can be ready.
Q6. What’s your whole order processing?
A: Enquiry-quotation-PI confirmed-50% or full payment –Parts ready in warehouse –Parts photos for customer checking-Packing-Balance received –Shipment.
Q7. How do you avoid to the wrong parts?
A: 1. We have experienced sales and purchase team to deal with your order.
2. Three time checking before shipment.( by purchase, sales and warehouse department )
3. All part photos will be sent to customers for double checking.