1. How do I install the machine and what services can you provide? -We have prepared a complete user manual, installation preparation guide and installation video. These documents will be sent to you in advance and you can prepare according to them.
After the machine arrives, we will set up an online group where our engineers will be available to guide you, and we will stay online 24 hours a day.
2. Does the machine have CE or other safety certificates?
-All our machines have these safety certificates. You can ask for the electronic version of the certificate with our sales staff for confirmation. We have agents in Europe and America, so you don't have to worry about the customs clearance of the machines.
3. What is the delivery time for the machine?
-Fast delivery. The delivery time for most machine models is usually within 15-30 working days.
4.How do you provide after-salesservice?
-You need to confirm with our engineers in the group now what the problem is, and our engineers will check if they can
solve it by remote technical guidance. If it can't be solved remotely, we will send DHL express to replace the parts for you
quickly.