1,Do the products have the corresponding international certification certificate? Answer : Yes, we have the product certification by product category, region uploaded to the website.
2,Does your company have the corresponding quality management system certification?
Answer : Yes,we have ISO9001 certificate.
3,How long does your company guarantee the product? How about your after-sale service?
Answer : The warranty is 5 years.If the product is defective during the warranty period, we will replenish newproduct to the customer.
4,What is the working voltage of your product?
Answer : The working voltage of conventional products is 100~277V.
5,Are the products of your company aged according to the actual working voltage? What is the aging time?
Answer : Our aging workshop is equipped with 100V and 277V voltage regulating equipment, which can be aging according to the actual working voltage. The aging time is 4 hours, and all products are 100% aging.
6,Do you have any overseas warehouses?
Answer : We have overseas warehouses in the United States, which can provide customers with spot goods and door-to-door delivery services.
7, Do you have any overseas agency?
Answer : No,we don’t have overseas agency .
8,Can your company provide OEM or ODM services?
Answer : Our company is a professional OEM, ODM factory, can provide OEM and ODM services.
9,What are the trading methods of your company?
Answer : We can provide EXW, FOB, CIF, CFR services.
10,Does your company have independent import and export rights?
Answer : We have independent import and export rights, and self-declaration export.
11,Do you accept payment by L/C?
Answer : Yes, we do.
12,Does your company have any overseas accounts?
Answer : Yes, we have a Hong Kong account.
13,How long is the proofing time for your conventional products and customized products?
Answer : The proofing time for conventional products is 1-3 days, and the proofing time for customized products is 7-15 days.
14,What is the delivery time of your bulk orders?
Answer : The normal delivery period is 30 days. Under special circumstances, we can adopt the batch delivery mode of 15 days.