1.Do you provide a Warranty for your Game Machines?We provide 1 Year Warranty of the main accessories of our Game Machines.We know, for the Game Machines customers,time is Money.Before delivering the Game Machines to you,we will check every quality details and send videos or photos for you to confirm.
2.How to do the installation of the VR Game Machine?
(1) We will provide the install video and instructions for customers, so that customers can install and operate by themselves;
(2) Customers can let their staffs come to China, then we will train them how to install and operate free;
(3) We can let our technician go to your place to install and train your staffs, but the round-trip fee and accommodation fee
should pay by customer.
3.How can I solve the Game Machines malfunction?
Please show us what problem happened,then our professional technicians will provide you solution in 24 hours.According to the Game Machines we sold,we gave small accessories kit for free.If you need to replace the main part,we only charge its cost friendly.
4..Custom design available?
Product features,such as Game Machine Cabinet,Claw crane size,Company logo,Color,etc, are welcome.