Q: Can you send samples before the order?
A: Yes,we can send some samples and the freight should be paid by client.First of all, you need to pay for the sample and shipping cost, but the same fee will be deducted after you place your order.Confirmation of the sample.
Q: What’s your Minimum order?
A: It is negotiable according to the specific product.
Generally speaking, we ask for from 1000 pieces for customized models.
Q: How many kinds material of your products?
A: Mainly, there are three kinds material of our products: new bone china, porcelain and ceramic,Melamine.
If you want to know more detail, pls contact us directly.
Q: How about the quality control system in your company ?
A: We have a very strict QC system.
Our inspectors have been closely monitoring the production process from the selection of raw materials to the final step of the finished products.
Q: How about your packing, is it possible to ensure the safety of the products?
A: Standard export package, usually lined with bubble paper and packed in cartons, also can be packed according to your request.
Q: How long is your delivery time?
A: Usually, our delivery time is 7-15 days, depending on the orders and actual production time of factory.
And pls noted that: the delivery time will be relatively extended during hot sale season and the Chinese New Year.
Q: Do you supply OEM service?
A: we can supply OEM&ODM service for our client, we can provide you customized service to produce the goods in your special design produce.
Q: Where can I get price information?
A: Pls send us your inquiry or email, and inform us the size, material and quantity of the products you interested in, our sale department will contact you soon.
Q:If I have other product needs, can you meet them?
A:Please send us an email to tell us the products you are interested in, and we will try our best to provide you with satisfactory service