1. Q: Why choose us? A: With over 10 years of experience, we are recognized as one of the Pilates reformer manufacturers. Here’s why you should choose us:
• Quality: Our products meet US and EU standards, with 200% OQC (Outgoing Quality Control). • Wholesale Price: We own our factory and offer OEM services.
• Quick Response: We respond promptly, and calls/video calls are welcome.
•Production Capacity: We can supply up to 1000 pieces per month.
2. Q: How long does shipping take?
A: If the item is in stock, it will be dispatched within 3 business days. For customized orders, shipping will take no more than 7 days. Delivery times may vary depending on the distance, but typically, you'll receive your goods within 4-6 weeks.
3. Q: Can I modify the color of the material/product?
A: Yes, we can customize the color of the material or product according to your requirements.
4. Q: Are taxes included in the product price?
A: Yes, in most cases, the prices include the applicable Value Added Tax (VAT) based on the buyer's location.
5. Q: When can I get the price?
A: We typically provide a quote within 24 hours after receiving your inquiry.
6. Q: How much does shipping cost?
A: The price includes shipping fees to Shenzhen, Shanghai, Qingdao, or other Chinese ports. We work with
several forwarders and will choose the most cost-effective option for you. Alternatively, you are welcome to use your own reliable forwarder.
7. Q: How long can I get some samples?
A: Within 24 hours, because we have samples in stock.
8. Q: Are you able to provide custom packaging or can the box be customized?
A: Yes, we can customize packaging, including paper boxes or otherpackaging types, according to your design.