1. What is the MOQ? Our MOQ support one carton as MOQ, some support one pcs, custom item need negotiate.
2. Do you provide free samples?
Yes, free samples is possible for us, sample time usually 3-7 days.
3. What is the delivery time?
Regular products are usually shipped within 3-10 days, while customized products may take longer.
4. Can the product packaging be customized?
Yes, we offer customization services for product packaging, including design, size, and materials. Please contact us to discuss your specific needs.
5. What payment methods do you accept?
We accept various payment methods, including T/T (bank transfer), Alipay Etc.
6. Can I order mixed batches of different products?
Yes, we support mixed batch orders, allowing you to choose different types of products more flexibly. Please consult our sales representative for details.
7. How do you handle after-sales issues?
If you encounter any quality issues with the products received, please contact us within 7 days of receipt. We will provide a promptsolution, including returns, exchanges, or other compensation measures.