Q&A
Q1: Who are you?
A1: We are a company operating in the abrasive industry for many years, headquartered in Shandong, China
Q2: What are your payment terms?
A2: Usually L/C or T/T 30-50% deposit, with the balance cleared before shipment.
Q3: Can you provide free samples?
A3: Yes, if we have it in stock, some samples will be free (excluding shipping), depending on the specific particle size and quantity Products you need.
Q4: How long is the delivery time?
A4: Except for OEM products, it is usually a trial order of 5-7 days, and once a deposit is received, it is a batch order of 10-20 days.
Q5: How about the quality of your products?
A5: We have a strict quality control system, which promises that the goods we sell are always of the best quality.
Q6: Do you have after-sales service?
A6: We have perfect after-sales service, if you encounter any quality problems in our products, please send us samples, pictures or videos. Once the proof has been checked and confirmed, we will provide you with reasonable compensation for your loss.