Q1: Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2: What about the lead time?
A: Sample needs 3-5 days and mass production time needs around 25-35 days for order quantity more than
Q3: Do you have any MOQ limit?
A: Low MOQ, 1pc for sample checking is available. Small MOQ is available if we have stock on hand, so please check with us.
Q4: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-9 days to arrive. Airline and sea shipping is also optional.
Q5: How to proceed an order?
A: If RTS goods you could make the order on the link directly or contact with us on the chat .
If Customized goods , you could leave your request to us , we will make the assurance order or sample for you according to your requests.
Then customer confirms the samples and places deposit for formal order.
Lasty We arrange the production.
Q6: Do you offer a guarantee for the products?
A: Yes, we offer half year warranty for our products.
Q7: How to deal with the faulty?
A: Replace them free of charge.