1Q:What is the material of your products?
A:The material is natural crystal or precious stone . We can also choose material as customers' requirement.
2Q:More details about product sizes?
A:We can produce different sizes by international standard.
We design for you.
3Q: Any discount possible if I place an order?
A:Yes.we have different price ranges (discounts) based on different order quantities. Please contact our sales girl for detailed
price information.
4Q:Are customized products accepted?
A:Your idea, your choice, we design, we make, we will be your personalized factory.
5Q:More information about payment terms?
A:We can accept PayPal ,bank transfer , T/T and Western Union for money transfer and cash.
6Q:What if the products are defected after we get the goods?
A: Please contact us. We will give you a satisfactory result.
7Q: May I visit your factory?
A: Sure, welcome any time, and please be kind to tell us one week in advance at least.
8Q: What is price ?
our website already wholesale price ,if your order reach following standard ,i will apply for discount for you from my company
9Q: What is difference of different grade ?
A:1A/3A/5A/7A The bigger the number, the higher the grade and the better the quality, nicer and less defect
10Q: What's your MOQ ?
A: Our stock products MOQ 5 strands, OEM products MOQ 100-300pcs
11Q: When you can delivery goods after I place an order ?
A: Stock products delivery within 3-7days , OEM products delivery 15-35days, depends on qty
12Q: How to arrange the shipping for me ?
A: We usually send order by FEDEX, UPS, TNT, DHL , if big qty ,by air or by sea no problem, If you have special shipping way , it will be convenient for both of us.
13Q:How can l get accurate quote for different shipping options?
A: Alibaba have shipping cost for you to choose, we have better shipping cost way if u order big qty, please contact us.
14Q: Can I get discounts ?
A: Yes, we can give reasonable discounts according to your order quantity.
15Q: What should I do if the goods arrive damaged ?
A: Our QC will check all goods when they ship. Please take photo to us to
confirm if products are destroyed by ship. And new one will be sent to you in your new order.
16Q: ls there any duty for the importation ?
A: Different countries has different duty policies. we normally write lower value than real value to help customers pay lower duty cost or we can write according your requirement