Question 1: Are you a factory or a trading company?
Answer: Our factory is located at Room 102, No. 19, Lane 8, Jinxin Street, Jinxia New Village, Dongguan City, Guangdong Province. Welcome to visit our factory.
Question 2: Can I obtain product samples?
Answer: Of course, we can provide you with free samples within 3 days, excluding shipping costs.
Question 3: What documents are required for customization?
Answer: We can use 2D/3D drawings, including CAD, DXF, and PDF.
Question 4.1: How can we ensure quality? 2. How to place an order?
Answer: (1) Before mass production, it is always a sample before production; At the same time, we have a quality inspection department to control the defect rate of our products to below 2%, and conduct final inspections before shipment;
(2) First, let us know your requirements or applications.
Secondly, we will provide a quotation based on your requirements or our suggestions.
Thirdly, customers should recognize the samples and deposit them into the formal order.
Fourthly, we arrange production
Question 5: Can I print my logo or customize the packaging on the product?
Answer: Yes, we support customization of product appearance and packaging. Please notify us officially before production and confirm the design based on our samples first.
Question 6: Fourth quarter. How do you transport the goods and how long will it take to arrive?
Answer: We usually invite DH, UPS, FedEx, or TNT to ship. Usually required
It takes 3-5 days to arrive. Air and sea freight are also optional.
Question 7: What guarantee do I have that I will receive my order from you
Do I have to make payment in advance? If the product you are shipping is incorrect or poorly manufactured, it may occur
What happened?
Answer: Artigifts has been in operation since 2005. We not only believe that our work lies in
Make good products and establish strong and long-term relationships with our customers. Our voice among customers
Reputation and satisfaction are the main reasons for our success.